Contact Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to flag an issue with a listing? This page explains how to reach us and what we can (and can't) help with.

How to reach us

The quickest way to contact Sweepstakes Casino is by email at [email protected]. Send us as much detail as you can — the platform you're asking about, the page you were reading, and what prompted the message — so we can look into it properly. We read every message, though response times can vary depending on volume.

What we can help with

• Corrections to a bonus offer, welcome package, or terms shown on one of our comparison pages
• Questions about how we assess and rank sweepstakes and social casinos
• Reports of an operator no longer serving a particular state, or eligibility details that have changed
• General feedback on the site, including new platforms you think we should be looking at
• Requests to update information that appears out of date, including redemption rules or coin packages

What we can't help with

Sweepstakes Casino is an independent comparison and review resource. We don't operate any of the sweepstakes or social casinos listed on this site, so we're not able to:

• Process account verification, redemption requests, or Sweepstakes Coin (SC) prize claims — these go through the operator directly
• Resolve billing, deposit, or payment disputes tied to a specific platform
• Confirm whether a particular operator is legally available in your state — always check the operator's own terms and your state's current rules, since availability and laws change and we cannot give legal advice
• Reset passwords, unlock accounts, or provide customer support for a third-party site

For any of the above, look for the "Support" or "Contact" section on the casino's own site, or check the confirmation email you received when you signed up.

Before you write in

A few things are worth checking first, since they answer most of the questions we receive:

1. State availability changes regularly — operators add and drop states based on their own legal review, so a platform excluded today may not always stay that way, and vice versa
2. Sweepstakes casinos use a dual-currency model (Gold Coins for play, Sweepstakes Coins for potential prize redemption) rather than traditional real-money wagering — most "is this legal" questions come down to understanding that structure
3. Redemption of Sweepstakes Coins typically involves identity verification, minimum thresholds, and processing time — these vary by operator and are set out in each platform's own terms
4. If your question is about problem gambling or setting limits on play, our Responsible Gambling page is a better starting point than a direct email

Related pages

If you're trying to find out more about how this site works or the legal basis for our content, our About Us page covers who we are and how we approach reviews, and our Terms and Conditions page sets out the rules for using this site. Readers based in the UK looking for options outside the standard licensing scheme may also want our Non GamStop Casinos page, though that covers a different market and product to the sweepstakes model discussed elsewhere on this site.

A note on accuracy

We rely partly on reader reports to keep listings current — things like a state being added or dropped, a welcome offer changing, or a redemption threshold being updated. If you've noticed something that doesn't match what you saw on an operator's own site, let us know and we'll review it. We don't guarantee same-day corrections, but every report is looked at.